Description

Promoter.io helps companies understand the true 'voice of the customer' by allowing them to easily build, launch, measure, engage, and take action on Net Promoter campaigns, all in one place. The Net Promoter Score (and system) is one of the most critical business metrics that a company can measure, and when implemented properly it can have extremely beneficial results on business growth and customer loyalty. The most recommended product or service in it's category grows over 2.5x the category average! Traditionally, effective NPS campaigns have been unavailable to the majority of businesses either because of a lack of knowledge to implement the Net Promoter System, the time consuming nature of running them manually, or legacy tools that are primarily marketed to the enterprise. Promoter.io has changed this by offering a web based platform to easily build and manage your campaigns. Not only can you easily collect scoring data but we make it easy to manage the incredibly important raw feedback that comes along with it. This is where the real value is. Do deep analysis on customer feedback, engage your entire organization or team, follow-up and track historical data without having to use multiple systems. Want to learn more about NPS? Check our our website (www.promoter.io) and also pick up a copy of the book: The Ultimate Question 2.0. *Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.