Summary
LiveOps
Founded in 2000
Description
Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand. More than 400 organizations across service industries including retail, health care, insurance and telecom trust Liveops to deliver an enterprise-grade workforce, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Solutions include customer service, outbound, inbound sales, lead generation and interactive voice response.
Strengths
- LiveOps has a strong market share in their industry
- Since LiveOps was founded, the company has grown faster than the industry average
Weaknesses
- Revenue generated per employee is less than the industry average
Annual Revenue
LiveOps's annual revenue
$48472000
Based on Kona Equity data
-
Revenue per employee
$131717
-
Annual revenue growth since founding
$2019667
Employee Count
368 employees
Executives
Kim Comparably
CEO at Working Solutions
k**@liveops.comEric Rice
Vice President
e**@liveops.comChris Caldwell
CEO at Concentrix
c**@liveops.comJennifer Bork
Senior Director, Project Management
j**@liveops.comDoug Debolt
Senior VP, Client Development
d**@liveops.comChris Logan
Executive VP, Business Development
c**@liveops.comRobert Jones
Senior Director, Solution Services
r**@liveops.comPurnima King
Senior Vice President, General Counsel & Chief Compliance Officer
p**@liveops.comTom Saey
Global Vice President, Service Delivery
t**@liveops.comPaul Leavens
Senior VP, Information Technology Security & Chief Information Officer
p**@liveops.comJennifer Becker
Vice President, Strategic Planning & Enablement
j**@liveops.comKaren Bowman
Vice President, Channel & Development Partner
k**@liveops.comCheryl Gunn
Senior Vice President, Operations
c**@liveops.comG Score - 2
The G Score is an eight-point scale where firms are given a score of 1 for each of the criteria that they pass. The G score compares a company against the industry median to find those that are healthy and growing.
- G1 Revenue is greater than the industry median.
- G6 Annual revenue growth since founding is higher than the industry average.
Location
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Key Information
- Name: LiveOps
- Category: Computer software
- Industry: Business-to-Business service
- SIC: 73; 738
- NAICS: 56; 561
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By City Santa Clara Small Business-to-Business service in Santa Clara Mid-size Business-to-Business service in Santa Clara Computer software in Santa Clara Small Computer software in Santa Clara Mid-size Computer software in Santa Clara
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By State CA Small companies in CA Computer software in CA Small Computer software in CA Mid-size Computer software in CA Small Business-to-Business service in CA Mid-size Business-to-Business service in CA
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By Industry Business-to-Business service Small Business-to-Business service Mid-size Business-to-Business service Computer software and Business-to-Business service
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Firmographic data G Score of 2 Founded in 2000 SIC: 73 SIC: 738 NAICS: 56 NAICS: 561 #Business Services #Call Centers & Business Centers
Frequently Asked Questions
LiveOps's headquarters are located at 5425 Stevens Creek Blvd Santa Clara, CA 95051.
LiveOps's official website is liveops.com
LiveOps's annual revenue is $48.5 M.
LiveOps's SIC: 73; 738
LiveOps's NAICS: 56; 561.
LiveOps has 368 employees
LiveOps is in the industry of Computer software.
