Summary

iCall Services

Founded in 2011

Description

iCall Services, Inc. is a provider of exceptional custom designed B2C and B2B outsourced contact center solutions. Our Midwest locations serve multiple time zones with a high quality professional pool of customer support and sales service staff. iCall ...

Strengths

  • iCall Services has a strong market share in their industry
  • Demonstrating revenue growth that is faster than the industry average
  • The number of employees is growing faster than the industry average
  • Since iCall Services was founded, the company has grown faster than the industry average

Weaknesses

  • Revenue generated per employee is less than the industry average
  • Variance of revenue growth is more than the industry average

Annual Revenue

iCall Services's annual revenue

$20501000

Based on Kona Equity data

  • Revenue per employee

    $259506

  • Variance of revenue growth

    1.51

  • Annual revenue growth since founding

    $1869818

  • Revenue growth rate from first known quarter to current

    157.1%

Employee Count

79 employees

  • Employee growth rate from first known quarter to current

    167.5%

Executives

Scott Roof

Vice President, Growth, Strategy & Engagement

s**@icallservices.com

Jennifer Pyszka

Site Director

j**@icallservices.com

Jeff Ostapa

President

j**@icallservices.com

Ross Muhr

Services Administration Head of Network

r**@icallservices.com

Rebecca Thomson

Shared Supervisor

r**@icallservices.com

Ashley Cavanaugh

Senior Contact, Back-Up Care Advantage Program Specialist

a**@icallservices.com

Ladona Stork

Site Director

l**@icallservices.com

Janice Olds

Customer Service Consultant

j**@icallservices.com

Jennifer Wiesbrock-Pyszka

Site Director

j**@icallservices.com

Serenity Munson

Customer Service Representative

s**@icallservices.com

William Abrams

Tech Support

w**@icallservices.com

Sinenhlanhla Khanye

Call Center Representative

s**@icallservices.com

Tami Constantino

Customer Service Representative

t**@icallservices.com

Josie Wales

Customer Care Coordinator

j**@icallservices.com

Jennifer Wiesbrock-Py

Site Director

j**@icallservices.com

Destine Walker

Team Lead Ed Assistant, Senior Customer Service Representative

d**@icallservices.com

Tiffany Dille

Customer Service Lead

t**@icallservices.com

G Score - 4

The G Score is an eight-point scale where firms are given a score of 1 for each of the criteria that they pass. The G score compares a company against the industry median to find those that are healthy and growing.

  • G1 Revenue is greater than the industry median.
  • G3 Revenue growth rate from the first known quarter to current is higher than the industry average.
  • G4 Employee growth rate from the first known quarter to current is higher than the industry average.
  • G6 Annual revenue growth since founding is higher than the industry average.

Location

345 N Lewis Ave 
Oglesby, IL  61348

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Key Information

  • NAICS: 56; 561421
Disclaimer: These numbers are estimates and any other company information is based off our proprietary algorithms and by no means should be accepted as 100% factual. Kona Equity is in no way affiliated with iCall Services.

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Frequently Asked Questions

Where is iCall Services located?

iCall Services's headquarters are located at 345 N Lewis Ave  Oglesby, IL  61348.


What is iCall Services's official website?

iCall Services's official website is icallservices.com


What is iCall Services's revenue?

iCall Services's annual revenue is $20.5 M.


What is iCall Services's NAICS code?

iCall Services's NAICS: 56; 561421.


How many employees does iCall Services's have?

iCall Services has 79 employees


What industry does iCall Services belong to?

iCall Services is in the industry of Telecommunications.

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