Summary

Direct Interactions Inc.

Founded in 2007

Description

We're a call center outsourcing company in Seattle that offers best-in-class, white glove customer service that is consistent, flexible, and is cost-efficient.

Strengths

  • Direct Interactions Inc. has a strong market share in their industry
  • Since Direct Interactions Inc. was founded, the company has grown faster than the industry average
  • Web traffic rankings are better than the industry average

Weaknesses

  • Revenue generated per employee is less than the industry average
  • Revenue growth is less than the industry average
  • The number of employees is not growing as fast as the industry average
  • Variance of revenue growth is more than the industry average

Annual Revenue

Direct Interactions Inc.'s annual revenue

$634007000

Based on Kona Equity data

  • Revenue per employee

    $211335

  • Variance of revenue growth

    1.43

  • Annual revenue growth since founding

    $37294529

  • Revenue growth rate from first known quarter to current

    -34.1%

Employee Count

3000 employees

  • Employee growth rate from first known quarter to current

    -83.0%

Executives

Matt Storey

President, Direct Interactions

m**@directinteractions.com

Lourdes Frazier

ARC Enrollment Agent

l**@directinteractions.com

Ginger Gaines

Director, Service Delivery

g**@directinteractions.com

Stephanie Featherston

Customer Service Representative

s**@directinteractions.com

Jacqueline Wilson

Customer Service Representative

j**@directinteractions.com

Yilian Molina

Director, Performance

y**@directinteractions.com

Jakayla Bailey

Customer Service Representative

j**@directinteractions.com

Melissa Albright

Arc

m**@directinteractions.com

Gabrielle Roddy

Team Lead

g**@directinteractions.com

Jonas Nicholson

CEO

j**@directinteractions.com

Edie Cutler

Operations Specialist

e**@directinteractions.com

Brenda Harmanson

Inbound Customer Service Representative

b**@directinteractions.com

Gladys Hill

Inbound Customer Service Representative

g**@directinteractions.com

Lakishia Bryant

IT Support Specialist

l**@directinteractions.com

Iliana Ulloa

Director, Training & Client Services

i**@directinteractions.com

Connie Milton

Director, Recruiting

c**@directinteractions.com

Beyonce Bellamy

Customer Service Representative

b**@directinteractions.com

Alberto Mena

Customer Service Representative

a**@directinteractions.com

Stephen Yanni

Vice President, Information Technology

s**@directinteractions.com

Kimberly Johnson

Disaster Recovery Coordinator

k**@directinteractions.com

Laura Moore

Self Employed Agent

l**@directinteractions.com

Amanda Perez

Parking Enforcement Manager

a**@directinteractions.com

Phone Interactions

Chief Executive Officer

p**@directinteractions.com

Ciara Hills

Supervisor

c**@directinteractions.com

Tonya Stringfellow

Supervisor

t**@directinteractions.com

Shay West-Terry

Supervisor

s**@directinteractions.com

G Score - 3

The G Score is an eight-point scale where firms are given a score of 1 for each of the criteria that they pass. The G score compares a company against the industry median to find those that are healthy and growing.

  • G1 Revenue is greater than the industry median.
  • G6 Annual revenue growth since founding is higher than the industry average.
  • G7 Website traffic rankings are better than the industry average

Web Analysis

  • Rank

    1.19 M

  • Page views per visitor

    2.0

  • Daily time

    1:59

  • Bounce Rate

    50.0 %

Location

1631 15th Ave. W #317 
Seattle, WA  98119

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Key Information

  • SIC: 73; 738
  • NAICS: 56; 561421
Disclaimer: These numbers are estimates and any other company information is based off our proprietary algorithms and by no means should be accepted as 100% factual. Kona Equity is in no way affiliated with Direct Interactions Inc..

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Frequently Asked Questions

Where is Direct Interactions Inc. located?

Direct Interactions Inc.'s headquarters are located at 1631 15th Ave. W #317  Seattle, WA  98119.


What is Direct Interactions Inc.'s official website?

Direct Interactions Inc.'s official website is directinteractions.com


What is Direct Interactions Inc.'s revenue?

Direct Interactions Inc.'s annual revenue is $634.0 M.


What is Direct Interactions Inc.'s SIC code?

Direct Interactions Inc.'s SIC: 73; 738


What is Direct Interactions Inc.'s NAICS code?

Direct Interactions Inc.'s NAICS: 56; 561421.


How many employees does Direct Interactions Inc.'s have?

Direct Interactions Inc. has 3000 employees


What industry does Direct Interactions Inc. belong to?

Direct Interactions Inc. is in the industry of Outsourcing/offshoring.

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