Summary
Direct Interactions Inc.
Founded in 2007
Description
We're a call center outsourcing company in Seattle that offers best-in-class, white glove customer service that is consistent, flexible, and is cost-efficient.
Strengths
- Direct Interactions Inc. has a strong market share in their industry
- Since Direct Interactions Inc. was founded, the company has grown faster than the industry average
- Web traffic rankings are better than the industry average
Weaknesses
- Revenue generated per employee is less than the industry average
- Revenue growth is less than the industry average
- The number of employees is not growing as fast as the industry average
- Variance of revenue growth is more than the industry average
Annual Revenue
Direct Interactions Inc.'s annual revenue
$634007000
Based on Kona Equity data
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Revenue per employee
$211335
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Variance of revenue growth
1.43
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Annual revenue growth since founding
$37294529
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Revenue growth rate from first known quarter to current
-34.1%
Employee Count
3000 employees
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Employee growth rate from first known quarter to current
-83.0%
Executives
Matt Storey
President, Direct Interactions
m**@directinteractions.comLourdes Frazier
ARC Enrollment Agent
l**@directinteractions.comGinger Gaines
Director, Service Delivery
g**@directinteractions.comStephanie Featherston
Customer Service Representative
s**@directinteractions.comJacqueline Wilson
Customer Service Representative
j**@directinteractions.comYilian Molina
Director, Performance
y**@directinteractions.comJakayla Bailey
Customer Service Representative
j**@directinteractions.comMelissa Albright
Arc
m**@directinteractions.comGabrielle Roddy
Team Lead
g**@directinteractions.comJonas Nicholson
CEO
j**@directinteractions.comEdie Cutler
Operations Specialist
e**@directinteractions.comBrenda Harmanson
Inbound Customer Service Representative
b**@directinteractions.comGladys Hill
Inbound Customer Service Representative
g**@directinteractions.comLakishia Bryant
IT Support Specialist
l**@directinteractions.comIliana Ulloa
Director, Training & Client Services
i**@directinteractions.comConnie Milton
Director, Recruiting
c**@directinteractions.comBeyonce Bellamy
Customer Service Representative
b**@directinteractions.comAlberto Mena
Customer Service Representative
a**@directinteractions.comStephen Yanni
Vice President, Information Technology
s**@directinteractions.comKimberly Johnson
Disaster Recovery Coordinator
k**@directinteractions.comLaura Moore
Self Employed Agent
l**@directinteractions.comAmanda Perez
Parking Enforcement Manager
a**@directinteractions.comPhone Interactions
Chief Executive Officer
p**@directinteractions.comCiara Hills
Supervisor
c**@directinteractions.comTonya Stringfellow
Supervisor
t**@directinteractions.comShay West-Terry
Supervisor
s**@directinteractions.comG Score - 3
The G Score is an eight-point scale where firms are given a score of 1 for each of the criteria that they pass. The G score compares a company against the industry median to find those that are healthy and growing.
- G1 Revenue is greater than the industry median.
- G6 Annual revenue growth since founding is higher than the industry average.
- G7 Website traffic rankings are better than the industry average
Web Analysis
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Rank
1.19 M
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Page views per visitor
2.0
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Daily time
1:59
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Bounce Rate
50.0 %
Location
Unlock unlimited leads
Similar Companies
Key Information
- Name: Direct Interactions Inc.
- Category: Outsourcing/offshoring
- Industry: Call Center
- SIC: 73; 738
- NAICS: 56; 561421
See similar companies
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By City Seattle Small Call Center in Seattle Mid-size Call Center in Seattle Outsourcing/offshoring in Seattle Small Outsourcing/offshoring in Seattle Mid-size Outsourcing/offshoring in Seattle
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By State WA Small companies in WA Outsourcing/offshoring in WA Small Outsourcing/offshoring in WA Mid-size Outsourcing/offshoring in WA Small Call Center in WA Mid-size Call Center in WA
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By Category Outsourcing/offshoring Small Outsourcing/offshoring Mid-size Outsourcing/offshoring
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By Industry Call Center Small Call Center Mid-size Call Center Outsourcing/offshoring and Call Center
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Firmographic data G Score of 3 Founded in 2007 SIC: 73 SIC: 738 NAICS: 56 NAICS: 561421
Frequently Asked Questions
Direct Interactions Inc.'s headquarters are located at 1631 15th Ave. W #317 Seattle, WA 98119.
Direct Interactions Inc.'s official website is directinteractions.com
Direct Interactions Inc.'s annual revenue is $634.0 M.
Direct Interactions Inc.'s SIC: 73; 738
Direct Interactions Inc.'s NAICS: 56; 561421.
Direct Interactions Inc. has 3000 employees
Direct Interactions Inc. is in the industry of Outsourcing/offshoring.