Summary

Service Management Group

Founded in 1991

Description

Experience Management Software | SMG SMG: Empowering businesses with advanced customer experience solutions to drive growth, increase loyalty, and gather insightful data. SMG is an experience management provider that offers a software with a service (S...

Strengths

  • Service Management Group has a strong market share in their industry
  • Demonstrating revenue growth that is faster than the industry average
  • The number of employees is growing faster than the industry average
  • Revenue growth is more steady than the industry average
  • Since Service Management Group was founded, the company has grown faster than the industry average
  • Web traffic rankings are better than the industry average

Weaknesses

  • Revenue generated per employee is less than the industry average
  • Employees are more likely to churn compared to the industry average

Annual Revenue

Service Management Group's annual revenue

$73968000

Based on Kona Equity data

  • Revenue per employee

    $211337

  • Variance of revenue growth

    0.0

  • Annual revenue growth since founding

    $2241455

  • Revenue growth rate from first known quarter to current

    72.8%

Employee Count

350 employees

  • Employee growth rate from first known quarter to current

    32.4%

  • Current employees on Linkedin

    501

  • Churned employees

    739

  • Churn rate percentage

    147.5%

Executives

Brett Brende

Vice President, Customer Engagement

b**@smg.com

G Score - 6

The G Score is an eight-point scale where firms are given a score of 1 for each of the criteria that they pass. The G score compares a company against the industry median to find those that are healthy and growing.

  • G1 Revenue is greater than the industry median.
  • G3 Revenue growth rate from the first known quarter to current is higher than the industry average.
  • G4 Employee growth rate from the first known quarter to current is higher than the industry average.
  • G5 Variance of revenue growth is less than the industry average
  • G6 Annual revenue growth since founding is higher than the industry average.
  • G7 Website traffic rankings are better than the industry average

Web Analysis

  • Rank

    66.5 K

  • Page views per visitor

    2.4

  • Daily time

    5:36

  • Bounce Rate

    24.6 %

Location

1737 Mcgee St 
Kansas City, MO  64108

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Key Information

  • SIC: 87; 874
  • NAICS: 54; 541
Disclaimer: These numbers are estimates and any other company information is based off our proprietary algorithms and by no means should be accepted as 100% factual. Kona Equity is in no way affiliated with Service Management Group.

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Frequently Asked Questions

Where is Service Management Group located?

Service Management Group's headquarters are located at 1737 Mcgee St  Kansas City, MO  64108.


What is Service Management Group's official website?

Service Management Group's official website is smg.com


What is Service Management Group's revenue?

Service Management Group's annual revenue is $74.0 M.


What is Service Management Group's SIC code?

Service Management Group's SIC: 87; 874


What is Service Management Group's NAICS code?

Service Management Group's NAICS: 54; 541.


How many employees does Service Management Group's have?

Service Management Group has 350 employees


What industry does Service Management Group belong to?

Service Management Group is in the industry of Computer software.

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